What we aim for
This statement covers the online shop Oodlemart. We aim to meet the European standard EN 301 549, which for websites follows the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. The European Accessibility Act has applied to online shops since 28 June 2025.
What the shop does
Oodlemart is an online shop. You can browse and search for products, put them in a bag, order and pay, follow an order and use an account. Help pages explain delivery, returns and your rights.
What we have done
- You can use the shop with a keyboard alone. A “Skip to content” link comes first on every page.
- The element that has the keyboard focus is visibly marked.
- Form fields have visible labels, and errors are explained in words next to the field.
- Text and controls have enough contrast against their background.
- Movement on the page is reduced when your device asks for reduced motion.
- You can enlarge the text, and the pages adapt to narrow screens.
Known limitations
- Product photos and descriptions come from our suppliers. Some photos have no text alternative that describes them, and some descriptions are not well structured.
- Payment takes place on the payment provider's page, which we do not control.
- The shop has not yet been checked by an independent accessibility expert. We test it ourselves, so there may be problems we have not found.
Because of these limitations we do not claim that the shop fully conforms to the standard yet.
Tell us about a problem
If something in the shop does not work for you, or you need information in another form, write to support@oodlemart.com or use the contact form. Tell us which page it was and what you were trying to do. We reply within 24 hours, Monday to Friday, and fix what we can.
If our answer does not satisfy you
You can turn to the authority that supervises the accessibility of online shops: the Czech Trade Inspection Authority (Česká obchodní inspekce), coi.gov.cz.
This statement was prepared on 14 November 2026, on the basis of our own assessment.