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Withdraw from a contract

Use this form to tell us that you withdraw from your contract. You do not have to give a reason, and you do not need an account.

Step 1 of 2

Your withdrawal

As on the order.
You find it in your order confirmation email.
We send the confirmation of your withdrawal to this address.
Leave this empty to withdraw from the whole order. To return only some of the products, name them here.

Good to know

  • You can withdraw within 14 days of delivery, without giving a reason.
  • You can also withdraw by email or by letter. The returns page has the details and a model form.
  • Sealed beauty and hygiene products can only be returned unopened.
  • Did the product arrive damaged, faulty or was it not what you ordered? Then contact us instead: you do not pay for the return.